You can try exporting all your 'missing' emails to an OLM. A wonderful customer of mine was experiencing something like this, it took quite some time to figure out. In order for you to use the tags here - you must use the 'Direct Link' shortcut (the 2nd one) they have. Note: fixed your first 2 images - the 3rd one is indicating 'url not found'. I then copied the Main Identity folder from BOX 1 to BOX2’s “~/Documents/Microsoft User Data/ Office 2011 Identities/” folder.įrom here I have tried a few things to work with the now restored identity from BOX1 to BOX2.įirst, I just opened Outlook and it gives me the rebuild option by default: I renamed a the newly created Main Identity folder on BOX2 and moved the folder to the desktop. I noticed that until I opened up a Office application the Office 2011 Identities folder did not exist. Opened up the Word to make sure that worked and noticed that the paths listed above were now created on BOX2. On a new machine, BOX2, I installed Office/Outlook for Mac 2011 ~/Documents/Microsoft User Data/Office 2011 Identities/Main IdentityĪnd all the data records in the /Data Records directory with the usual folders With a profile folder called “Main Identity” with ~4.5 GB of data, almost all in the Message Attachments sub folder: ~/Documents/Microsoft User Data/ Office 2011 Identities/ My goal is to restore the data from one computer to a new computer and just view the Outlook items. Did it take on a new folder structure? If so what are the names of the folders? I will monitor this thread.Īlso, you said it didn't hold its original folder structure. If you have anymore information, let me know. Please remove the Microsoft User Data folder from any Antivirus scans. Corruption can be caused by a 3rd party program or antivirus searching through our database. If it is, you can create an OLM (File - Export) and import this OLM into your most recent identity. Check your On My Computer folders and see if the information is there. Set whichever one to 'Default' As you would like (By using the settings cog next to the minus button) In here, you should see a few backups of your Outlook identity You will then see the Microsoft Database Utility Hold down the 'Option' Key and launch Outlook 2011 This is why I always recommend to backup your information!!! If you don't have your emails exported to an OLM (Mac's parallel to PST), then you are pretty much out of luck. I am sorry you are going through this, its no fun when data goes missing.

Mac outlook identity folder